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Verified Reviews

Qute - Front Mesh Panel with Door

5 Stars:

7

4 Stars:

0

3 Stars:

0

2 Stars:

0

1 Star:

0
Amazing service
Lisa,
Unfortunely the door on our Qute had broken but it took only one email for Omlet to have a replacement out to us. Never seen service like it. Fantastic.
Review for: Qute - Front Mesh Panel with Door
This reviewer has 1 Syrian Hamster pets
First class service
John,
I bought a cage for my granddaughter's Gerbils about ten months ago and when the door locking mechanism recently broke I contacted Omlet to order a replacement. I was very pleasantly surprised to receive a complete front panel for the cage free of charge. I would like to take this opportunity to complement Omlet on its exceptional customer service, very rare nowadays.
Review for: Qute - Front Mesh Panel with Door
This reviewer has 2-4 Gerbil pets
Excellent customer service
Joanne,
I enquired about buying a new front panel for my Qute hamster cage as this wasn’t available to buy online. Emails were responded to promptly and when the replacement I bought had a fault, another panel was quickly sent out free of charge, with express delivery. Thank you!
Review for: Qute - Front Mesh Panel with Door
Great service and good price
Paul,
Our 8 year old gerbils cage had one bar that appeared to be coming lose and when I contacted Omlet they sent a replacement at a very reasonable price the next day and whilst they said it could take up to 5 days to arrive, it was dispatched same day and we had it within 48 hours of our first contact email. Great service.
Review for: Qute - Front Mesh Panel with Door
walnut hamster cage
Angela,
what a fantastic company. i had an issue with the hamster door and omlet immediately sent a new one. we love our walnut hamster cage and it is a great product.
Review for: Qute - Front Mesh Panel with Door
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