This took several hours over days to fit together in spite of my partner being very used to this kind of thing. It was cold and so the plastic clips were tougher but even so, we were surprised.
Omlet Says: Thank you for your feedback. I´m sorry to hear that you found the assembly difficult, should there be any questions regarding assembly or use of any of our products, please don´t hesitate to contact us. We are very happy to help with any issues you may experience.
To make the clips easier to use in cold weather, it´s an excellent tip to soak them in warm water for about 10 minutes before use. This makes the plastic a little softer and the whole process of using them quite a lot more comfortable.
I hope you and your cats can now enjoy the run for years to come.
Once you learn how to assemble it then it goes together quite well and the end product is quite good but the instructions are hopeless. Needs a video on YouTube and some clear photos. Rethink your instructions from scratch.
Omlet Says: Sorry to hear that you had problems Kathleen, we are working on an instruction video.