Based on 1 Verified Review
I wish I had never heard of this company
9 August 2021
The pole clips are very hard to fasten at least 4/5 of the time. I have to fiddle and fiddle with them. August in Florida is not the best time to be doing this (ordered in April). I just finished my 4th day of working on it for 4 hours straight. I am far from finished. My husband heard of Omlet on NPR at least 15 years ago and I have wanted one ever since. Boy was I wrong.
Kit is well put together. Some extra plugs for the poles would be nice.
Please let me be finished with this run Hell. I think I have been working on it my whole life. Review for: Walk in Chicken Run - 6ft x 6ft x 6ft
This reviewer has 6-8 pets
Omlet Says: Hi Audrey,
Thank you for taking the time to write us a review.
We are very sorry to read about the difficulties that you have described.
Your feedback has been passed to our product design team so that they can have a look at future improvements.
The clips have been designed to be very sturdy, and once installed, they should last you for years to come.
If you need extra parts, don't hesitate to get in touch with us directly, we always have the possibility to order extra clips and plugs for you if you wish. You can also have a look at our 'Spares and accessories' page on our website, some additional parts that you may need could be found there.
Feel free to have a look at the assembly videos that we provide on our website if that could be of any additional help.
We stay at your disposal for any further information.
Omlet Customer Service team