Part 2 of review Review for: Fido Studio 24 Dog Crate with Wardrobe - White
This reviewer has 1 Cavapoo pets
I had to wait for over 6 weeks for this and i can't fault omlet customer service team as at one point I requested to cancel my order and was refunded immediately, as you can see I changed my mind...used by a cava pup currently, only thing I wish is that omlet mage a size medium. Review for: Fido Studio 24 Dog Crate with Wardrobe - White
This reviewer has 1 Caavapoo pets
We love our crate and wardrobe. It took a lot of man power to build it though. But it serves well as a small storage and comfy place for our pup. We love how harmoniously fits in with the rest of our home. Review for: Fido Studio 24 Dog Crate with Wardrobe - White
This reviewer has 1 Pug pets
I love the crate - it fits in with the other furniture which was key to me. My pup seems really happy in it too. I think the top of it could be a higher quality finish - one of my edges is a bit scuffed - this would add to durability. It was super easy to put together too. All i Review for: Fido Studio 36 Dog Crate - White
Omlet Says: Hello Sarah,
Thank you for your review, we are glad to hear that you and your pup are enjoying our crate.
We are sorry to hear that one of the corners arrived scuffed, please contact our customer services team on 01295 500 900 or email us on email@example.com and we will be able to help you replace the damaged part.
Our little pup is arriving this week so we have just built this this weekend . Reasonably easy to build but did take a while to do . It’s very sturdy . Only criticism ... the wardrobe doors fits nice and snug - so snug that it’s v difficult to open up . I think it should have a handle or a spring close mechanism ? Looking forward to our pup enjoying her new home :) Review for: Fido Studio 24 Dog Crate with Wardrobe - White
Omlet Says: Hello Siobhan,
Thank you for your feedback. We are very happy to hear that you like your new Fido and hope that your puppy will love it too!
A member of our customer services team will contact you regarding the close mechanism issue that you have: it should be very easy to fix!
It took 3 college educated people, including an architect to assemble the crate. Whew! All of us agree that the instructions were overly complicated.
The result is terrific, but be prepared — this is not a one-person job. Review for: Fido Studio 36 Dog Crate - Walnut
Although I am 72 year old female, I managed to put the Crate together all by myself, though I found the instructions hard to follow, with only pictures and no words. Took me 2 hours, but it works well. It fits nearly into my space, with a white wall background, but I would have liked a timber look option. Review for: Fido Studio 36 Dog Crate - White
First and foremost, the Fido crate is a fantastic idea and a dream for all owners who would like a crate that would fit and integrate seamlessly into their living space (rather than a standalone crate with grilles). My dog loves his crate and happily sleeps in it every night and whenever he wants some me-time.
I took 1 star off as the flat-pack assembly instructions were not straightforward to follow, and some of the holes were not drilled properly. This is definitely an area that can be improved as what may be intuitive to the designers/engineers might not be for a first-time layman user!
Overall, buy with confidence and your dog will love you for it. Review for: Fido Studio 24 Dog Crate with Wardrobe - White