Reviews for Qute Hamster & Gerbil Cage

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Showing reviews 1 to 10 of 167

Absolute Perfection! -

This hamster cage is all I wanted and more! I had a few doubts from reviews and past cage experiences, but this cage was perfect! The bedding tray was just a perfect feature. With my last cage, I had a big issue with bedding spilling. This cage was just overcoming that and reaching my highest expectations!! The storage was a perfect size, and everything about this cage was 100% WORTH IT!! I love everything about it! It looks beautiful in my daughters room, and it makes sure about every hamster guideline. It has enough legal space for a hamster, the wheel is a perfect size for my was well worth my money! My daughter did a lot of research and then begged me for this cage for her birthday. Her face was BEYOND overjoyed when she opened it. Thank you so much! This hamster cage is more than perfect!!!

Hamster Cage- excellent -

This product is excellent quality. We have two hamsters, it’s perfect for small children who want to enjoy their pets and also take cake of cleaning the cage independently. We had an issue with the wheel and Omlet was brilliant in responding quickly and helping us fix the problem. Excellent product and excellent customer service !

Bold, Impressive, Conspicuous -

I would definitely buy this again it was very spacious and my hamster felt very occupied when playing and exploring the cage easy to build. Comes with everything my hamster needed. Very Outstanding and would recommend this item to others, worth the money. No problems what so ever at any stage at all.

Not the best for Dwarfs -

Being a first time hamster keeper, I was so excited to get this cage and my hamster. The cage is really pretty and really well made. After i purchased my dwarf hamster and put him in the cage however, I realized that the tube was way too big for my dwarf hamster. I messaged customer services and they said he would eventually learn how to use it but it took him a really long time. I was so worried at one point that i started making a cardboard ramp to replace the tube. When he eventually did learn, he can go up the tube fine, but every time he tries to go down, he falls down with a thud. It worries me that eventually he will get hurt that way. He definitely won't be able to use it when he gets old. I really wish there's a smaller tube that can fit inside the large tube to make it easier for my dwarf. It would be nice if they had a warning that the tube is not suitable for dwarf hamsters, or offer a smaller tube option.

Omlet Says: Hello Melody, Thank you for your review, I am sorry that your hamster has struggled with the tube so much. We do mention on our website that our Qute cage may not be suitable for a dwarf hamster, if you wish to keep the cage, I would suggest swapping the tube for a ladder? Please be aware that you do have 30 days to return the cage if you wish, and we would issue you a refund. If you have any further questions or concerns, please feel free to contact us on and our customer services team will be happy to help. Kind regards, Charlie


We love this hamster cage! More importantly, Fluffy loves it too.

Brilliant, so happy with my purchase! -

This is my first time owning gerbils and I knew that I wanted to get a cage that would be as humane as possible and this definitely gave me that! I have two gerbils in this cage and they absolutely love it. I don’t use the bowl that you get as it’s plastic and my gerbils are not interested in the wheel strangely but the little water bottle is perfect. One gerbil took to the central tube really easily and within a day was using it but the other gerbil took a couple of weeks. To combat the issue I took the tube out, laid it down in the bottom of the cage for the gerbil to get used to going through it ( used a climbing frame from pets at home in the meantime so they could still get to both levels) and then put it back in place when I noticed him sleeping in it (this took about 10 days so don’t worry) as I new he was no longer scared and this worked an absolute treat as he was going up and down it instantly! Loads of room to play and burrow at the bottom and plenty of room for a hideaway, sand bath, water bottle and eating area at the top. The storage space underneath is so handy and well worth the extra £10 to have it. Assembly wasn’t too bad but I did have help from my dad who is a builder for a living so that might be biased, I definitely wouldn’t say it’s as easy as ikea furniture but it is doable. A couple of things that are preventing me giving this 5 starts is that cleaning is not as straightforward as advertised if you are like me and like to be thorough however I only clean it out about once a month due to cleaning the sand bath out weekly so this is not really a big deal. The second thing stopping this being 5 star is because I would like the possibility to buy a double version of this but again this is matter of opinion and if I really wanted to I could buy another and have them put together. Overall this is an amazing cage and would recommend it to anyone regardless of a few personal and picky thoughts. Even my vet said how great it was!

Cute, Small -

This is the perfect cage if you are trying to save space. It is fairly small for 2 gerbils (and if you own gerbils, you know you need to have 2 together). My gerbils seems happy in it, but there is not much room to run. So, we use the bathtub to give them some running space once a day. The design of this is awesome though! My kids love that they can pull out the bottom and play with the gerbils whenever they want. It is easy to dump out and clean. The storage underneath is a huge plus. Assembly is difficult if you do it alone! I suggest having 2 people unless you like to cuss and throw things. Overall, I would recommend this!

- Virginia,

The cage is awesome! It is very sturdy and keeps my sweet Mr. Chuckles safe while giving him lots of room to Run around and play. He loves and it makes quite conversation piece in our living room. It was quite a challenge to put together but it doesn’t appear it will ever come apart! Wonderful!

Qute gerbil cage -

My gerbils love this cage,as do I as it's a lovely addition to my lounge. The only problem I've had was getting the gerbils to go up the tube,took it out in the end and made a platform for them to reach the hole,didn't take long for them to work it out.really easy to keep clean and the deep tub is great for my girls to burrow in . Pleased with my purchase would recommend

Great Cage, Excellent Customer Service -

I bought this cage for 2 gerbils and they love it. The quality is good and the design is clever. The storage drawer at the bottom of the cage is fantastic for all the gerbils’ food and other items so helps to keep the floor around the cage clutter free. In addition to this one of the clear panels which make up the bottom section of the cage (the deep drawer section) was scratched quite badly when it was received, despite having been packed very well. I contacted customer service but they were closed- they called me back first thing next morning and I was sent another panel to replace the damaged one! Excellent customer service and no fuss. My daughter and her gerbils love the cage.

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