This cage is practical to clean, safe for the hamster and wonderful for children to view. We have had hamsters for the past 20 years and wish we had come across this type of cage before. The hamster enjoys coming out in the evenings when we are all there and has been integrated into the family so much quicker than if in a smaller cage. We would now never look to buy anything other than this cage.
Absolutely love this, it looks like a piece of furniture and fits perfectly meaning our hamsters are part of the family and enjoyed by all. Its practical too with its handy storage drawer and a good height for cleaning underneath!
The first cage arrived damaged, but the customer service lady called me back and sent me another one. Excellent customer service!!! refreshing to see a company stand behind their product and delivery to the customer. Thank you.
The cage, overall, is nice looking, easy to clean and access, well thought out. Being able to isolate the critter in the top or bottom by locking the tunnel is great innovation. Overall, happy with our purchase and would recommend the cage to others.
Some constructive notes:
It was a little onerous to assemble it, but got through it.
The spring latch (what you pinch to open) that secures the wire cage door gets loose over time and requires monitoring to ensure it is securely latched. We have to bend it outward to keep it in place. I would suggest a thicker gauge wire here.
I did not like that the wood was particle board (engineered wood). It is heavy and if it gets wet it will expand permanently damaging it. For the price, I would have expected solid wood not a veneer over particle board.
We have a large hamster and it would be nice to have a larger water bottle. She drinks a lot of water.
The clear plastic floor does not completely cover the whole floor leaving wire floor exposed. Had a few issues with the hamster getting her leg caught in the floor. It would be nice to have the plastic floor cover entire floor with no wire exposed for the hamster to walk on.
Luna chewed through the metal bars on her cage so we bought the Omlet one after quite a lot of shopping around.
It looks great and is much better quality than we thought, with bedding in the bottom Luna is really happy burrowing about, taking it up and down the pipe.
She seldom knows the bars now and sometimes won't come out. The wheel is large enough that her back isn't bent over whilst she runs about - something that concerned us with other cages.
Overall we are really happy but more importantly so it Luna.
I bought this cage for my Syrian hamster. The cage works for my hamster but is too small. I kept the cage, as I let her out of it a lot. Good for sleeping in and keeping her safe. The tube was a bit of a tight fit so I removed it.
The wheel I removed as it was also too small for her, as she was rubbing her back on the bit in the middle. I had to order her a larger wheel (21.5cm). I would just like to say to omlet that if they made an extra level which would make it bigger and accommodate larger hamsters like Syrians it would be much better. If you let your hamster out a lot then it is nice for them to sleep in and be safe but not nice to spend lots of time in.
I never write reviews, but feel compelled to do so because I think this is one of the few products I have ever purchased that simply could not be perfected upon! The inventor of this cage is genius and did not miss a thing! My hamster escaped from two cages prior to purchasing this one... and they had other issues as well. Not only does this cage look amazing, it's so easy to clean and my hamster has so much space and he loves being able to be so active! I can not say enough! Friend's comment on ouramazing Hamster condo... and everything for my pet is so conveniently contained. Don't waste money on inferior cages... spend a little more and invest in a real home for your pet! You will be so happy you did! It's incredibly well made and Escape proof!
We just love our hamster house! It's so easy to keep clean - just a quick wipe over the top floor and a rinse of the wheel each morning, then a quick weekly clean and it's done! Hazel is in Hamster Heaven!
I love this cage! It looks great in our home. Rosie our hamster loves it too. Thank you for designing a pet cage that is functional and looks terrific!
This is a lovely, elegant hamster home, cleverly disguised as a piece of furniture. Have been meaning to review it for ages. Our hamster, Alexandra, loves it; it's Alexandra's palace! The only thing was that she managed to get the door open, so now we have to put clips on, but when we bought her they said she was feisty! Otherwise it's perfect, so much better and more beautiful than other hamster cages on the market.
Beautiful piece of furniture. My lovely little addition she loves her stylish home. Plus the wheel is nearly silent - great in my small flat.
Delivery quick - small issues was resolved very quickly.