Based on 68 Verified Reviews
Very well made & attractive
10 May 2022
Very nice - one question though- gerbils like going up tube - not down. Any advice on how to help them along with that ? Review for: White Qute Gerbil and Hamster Cage with Storage
This reviewer has 2-4 Gerbils pets
Omlet Says: Hi Karen,
Thank you for your comment. It might take your pet a few days to get the hang of the tube, but they will learn eventually. Try giving your pets treats to encourage them to climb both up and down the tube. You can also take the tube out of the cage and let your pet explore it during playtime, tilting it gradually more and more until your pet runs through it in a horizontal position.
We hope that this will help, don't hesitate to let us know if you have any further questions.
Omlet Customer Services team
2 March 2022
Wonderful design. Very easy to clean. It is very sturdy and well built. Love this product!!
My only improvement would be to have a larger option. This does not meet the minimum size requirement for a hamster. Although just about no hamster cage sold in a pet store does. Most concerned hamster owners make their own to allow for enough space. Also I would love to see a plastic shelf in one corner of the bottom level to keep litter down so a water bottle could be put in. ( without this shelf the litter will move and push up on water bottle making it leak. ) If your hamster is not feeling well it would be difficult for him to get water on top level just for a drink. The tube is slightly wide for a dwarf. Review for: White Qute Gerbil and Hamster Cage with Storage
This reviewer has 1 Winter white dwarf h pets
Nice large cage
27 December 2021
We got this cage for two gerbils. It's definitely sturdy, spacious, and nice features. I definitely appreciate the bottom section coming out as a playpen for my kid to use when he wants to interact with the gerbils. The exercise wheel is very quiet. My only concern is the tube is so upright and the gerbils are on the smaller side. They do not like to go up and down it. We found out if we put in loose bedding into the tube, they will go up and down easier. Every day we need to add more bedding to the tube as it gets pushed out from them going up and down so often. Maybe the next redesign can be a ramp that can go flat on the top section when pulling out the bottom section? Otherwise this is a great set up for our gerbils. Review for: Birch Style Qute Gerbil and Hamster Cage with Storage
2 December 2021
Absolutely delighted with this cage overall. However, the small gap between the drawer and upper section of the cage proved large enough for my daughters hamster to escape so i’d advise against putting anything in the drawer that they can climb on near the edges. We put a little house in there and he jumped up from that and pulled himself out. He’s safely back inside now minus the house. It really is a lovely alternative to a regular cage. Cleaning is easy because you can just empty the drawer straight into the bin. The wheel is very quiet compared to others and Tommy loves the tube between upper and lower cage. Very happy with purchase. Review for: White Qute Gerbil and Hamster Cage with Storage
This reviewer has 1 Syrian hamster pets
Mice very happy
20 November 2021
We love this cage, as do the mice.
One request - can you design some corner litter trays for the top shelf. I can only find giant ones on line. Our mice wee in each corner which then runs down into the peg slots for the tray underneath meaning you have to do a full clean out each week. Our home made fix is kitchen roll ‘wee catchers’ which work well but feel you could probably do a better job!
Review for: White Qute Gerbil and Hamster Cage with Storage
This reviewer has 2-4 Fancy mice pets
Omlet Says: Hi Amy,
Thank you for taking the time to give us your feedback. I passed this suggestion onto our Product Design Team who will be able to further study this idea.
We are glad to read that otherwise your mice and yourself are enjoying the Qute.
Don't hesitate to contact us by phone or email if you have any further feedback that you would like to pass onto us.
Omlet Customer Service
Very attractive cage
16 November 2021
I bought this cage about a month ago and the design features are lovely. Very handy to clean and looks very stylish. We have a photo and some ornaments on the top and it looks lovely in our living room.
The only reason I gave it a 4 is because I am a little worried that my gerbils will chew through the orange tube in the middle. Review for: Birch Style Qute Gerbil and Hamster Cage
This reviewer has 2-4 Gerbils pets
6 October 2021
Our gerbils love their home! On the first day they didn’t go up the tube be we discovered they’d manage to do so overnight but then couldn’t get down. Had to physically move them back down but then they soon got the hang of it and by end of day 2 they were professionals! Cage is easy to clean and my daughters love being able to take the lower section out so they can easily interact with their gerbils. One gerbil does seem to go very fast on the wheel and often does a 360 turn on it so slightly worried he might hurt himself. Also my youngest daughter has said she would like to see a cage that does have an open side view so that you can see all the way round the bottom section. Other than that we love the product. Was easy to assemble too. Did discover though that one gerbil was able to remove the silver bolts (?) so have left those out for the time being. Review for: White Qute Gerbil and Hamster Cage with Storage
This reviewer has 2-4 Gerbils pets
It’s nice but Sheila didn’t like it
6 August 2021
We have a albino dwarf hamster. She couldn’t crawl up or down from tube in the middle. This ended he being a waist of money. It’s already hilly can’t return it other than that it’s amazing quality very sleek blends in to modern decor but her happiness matters. Review for: White Qute Gerbil and Hamster Cage
Omlet Says: Hi Joann,
Thank you for taking the time to write us a review.
We are sorry to read about your hamster's difficulties to climb up the tube. It might take him a few days to get the hang of it, but hamsters usually learn at some point. Try giving your pet treats to encourage him to climb both up and down the tube. You can also take the tube out of the cage and let your pet explore it during playtime, tilting it gradually more and more until your pet runs through it in a vertical position.
We hope that this will help and we stay at your disposal for any further information.
Your Omlet Customer Service team
Nice sturdy habitat
30 May 2021
Great item, easy to clean, gerbils seem to like it. Would recommend, generally very good reliable well made unit. Review for: Birch Style Qute Gerbil and Hamster Cage with Storage
19 May 2021
I bought this cage recently and its a lovely sleek design with practicality but it could have a bigger bedding area as i find it can feel cramped/looks for my gerbils other then that all round very nice. Review for: Birch Style Qute Gerbil and Hamster Cage with Storage