When my product arrived, the packaging was damaged but the contents unharmed. I don't consider Omlet were in any way to blame for the damage. However, when I informed them they responded in a very quick and professional manner and addressed my concerns which resulted in a satisfactory outcome. Well done Omlet!!
The cube run extension is well designed, sturdy, and effective at keeping out predators while giving my hens more freedom and space while still safe and secure while I'm not around.
The Eglu arrived safe and sound. I did no good to my back unloading the very efficient boxes. Was so keen to unload that I did not wait for help! We are now slowly putting the thing together. Not as easy as it looks on the video but I expect we will get there. You may be sure that if we meet a section that we can't solve we will be on the phone pretty quick! It looks to be a tough piece of equipment that will do the job it claims. Can't wait to get my chickens!