Absolute waste of money rabbits hated it and wouldn’t use it Review for: Eglu Go Rabbit Hutch with 3m Run Package - Leaf Green
Omlet Says: Hi Christine,
Thank you for your review.
We are sorry to read your disappointment regarding your Eglu Go Rabbit Hutch.
If you wish, feel free to get in contact with us by phone or by email with further details on the issue.
There might be specific factors to take in account in your case, explaining why your rabbits refuse to use their hutch and our team would be more than happy to have a look at this with you.
Don't hesitate to also have a look at our guides and forums, that offer plenty of advice on rabbit keeping, that maybe could be helpful.
We are looking forward to hearing from you.
Omlet Customer Service team
Our bunny is plagued by rat visitors attracted by the food in his hutch or run. One chewed up through the floor so I blocked this off with a wire mesh underneath the hutch. This did not stop it - it must be getting through the run mesh which is too widely spaced to prevent their entry. Upsetting. Review for: Eglu Go Rabbit Hutch with Accessories - Purple
This reviewer has 1 pets
Omlet Says: Hi Kate,
Thank you very much for taking the time to leave us a review, it is very helpful for us to be able to study possible improvements on our products. I will pass it on to our product design team who will be able to have a look at that.
I am very sorry to read about you rat visitors. Unfortunately, nature can be sometimes unpredictable, and as much as we studied our runs to be as safe as possible against predators, it is difficult to guarantee that no predator will ever be able to break in the run.
The hutch however is extremely safe and sturdy against them so we would advise to leave your rabbits in it at night.
Regarding the presence of food in the hutch or run, unfortunately an external solution would have to be found, as rodents can be indeed attracted by that.
I hope this helps and we stay at your disposal if you need any further information.
Omlet Customer Service