Verified Reviews for Eglu Go Rabbit Hutch
Our Rabbit doesn’t like it
We bought this for our much loved one year old rabbit but she doesn’t like the nest area, she sits in the rain and rarely ventures inside. Unlike normal hutches there is not the opportunity for our rabbit to sit stretched out, looking out when the weather is bad. We have our lawn treated by greenthumb and we had to lift it off the lawn for two weeks into the patio and we had to dismantle the whole run to move it up to the terrasse. So we are now thinking of getting another rabbit for the spring to try and get her outside permanently, it is annoying as this was an expensive cage but not working for us . Also are the bars if the run rat proof as our neighbour had a rat in their garden and I have read they can squeeze through a pound coin size hole ?
Review for: Eglu Go Rabbit Hutch with 2m Run Package - Purple
This reviewer has 1 English grey rabbit pets
Omlet response:
Hi Jenny,
Thank you for taking the time to write a review.
We are sorry to read about your situation. There may be several reasons why your rabbit has difficulties with his new hutch. An idea would be to try to attract him with treats, so that he may associate it with pleasure when he is inside. Maybe another type of bedding would help, or it could be that a cover by the entrance makes it look too dark for example. Usually, the hutch is a place where rabbits should feel comfortable and safe, so hopefully you will be able to find a solution.
Our Customer Service Team stays at your disposal for any further information.
In regards to the question about the rats, like you said, they can squeeze in the smallest places, so it may be indeed possible for them to access the run. In that case, we would advise to add additional mesh around the run, which would improve the security against the rats.
Your feedback has been passed to our product design team who will have a look at future improvements in the areas you outlined.
Please don't hesitate to get in touch with us for any question, or if you have anything else to pass on to us.
Yours,
The Omlet Customer Service Team
Good features
We previously had a double storey wooden hutch with a large run which needed replacing as it was getting worn. The eglu and run was a downsize from what our two dwarf rabbits had had so initially I felt a bit guilty swapping it out for this. The eglu and run are however well designed and the rabbits do seem settled. Ergonomically it's much easier to clean with the pull out tray which is much easier on the back and means the kids can help easily too with the cleaning. The shape of the run means rain water no longer settles on the run cover and just glides off which is great. We bought the full run cover which is really good quality and we've left it on permanently as the shape of the run still gives plenty of daylight and the right amount of shade.
We've been able to move the eglu and run around the lawn which means the rabbits always have grass to graze on now which is a big plus.
I like the hay feeder and water bottle are out of the light so stay cool and fresh for longer. I did think the water bottle was leaking and ordered a replacement which also leaked but then customer services explained I needed to fill the bottle to the top and shake out any air bubbles which did the trick.
You do need to keep on top of cleaning the eglu daily though as the eglu is a compact size with sleeping and eating all in one are a and our rabbits do poop and pee a lot when eating. We also switched from using sawdust to carefresh as the sawdust got inside the grooves.
The product is well made but if it was cheaper I would have bought it a few years ago when I first looked at it. The instructions to put it together are useless and took longer than the estimate, thankfully my 13 year old figured it out.
Review for: Eglu Go Rabbit Hutch with 2m Run Package - Leaf Green
This reviewer has 2-4 Netherland dwarfs pets
Rabbit hutch
Absolute waste of money rabbits hated it and wouldn’t use it
Review for: Eglu Go Rabbit Hutch with 3m Run Package - Leaf Green
Omlet response:
Hi Christine,
Thank you for your review.
We are sorry to read your disappointment regarding your Eglu Go Rabbit Hutch.
If you wish, feel free to get in contact with us by phone or by email with further details on the issue.
There might be specific factors to take in account in your case, explaining why your rabbits refuse to use their hutch and our team would be more than happy to have a look at this with you.
Don't hesitate to also have a look at our guides and forums, that offer plenty of advice on rabbit keeping, that maybe could be helpful.
We are looking forward to hearing from you.
Best Regards,
Clemence
Omlet Customer Service team
Awesome hutch but average after sales care
The hutch is absolutely fantastic. So much better than the more traditional one we had. Our rabbit is much healthier and happier now. However we were missing a couple of parts and still haven't had a response to my email, this is especially disappointing since the hutch came really quickly.
Review for: Eglu Go Rabbit Hutch with 2m Run Package - Leaf Green
This reviewer has 1 Rabbit pets
Omlet response:
Hi Meredith,
Thank you very much for taking the time to leave us a review. We are happy to hear that you find the hutch fantastic.
We are sorry to read that some parts are missing.
I was not able to locate your previous email. I sent you a new message to your email address to ask you what parts are missing, to be able to offer you a quick resolution to this issue.
I am looking forward to hearing from you soon.
Best Regards,
Clemence
Omlet Customer Service
Great product
Loving my eglu. I have 4 Guinea pigs in it and they are loving it too. Easy to clean out with the removable tray. Not the easiest thing to build but did it singlehandedly. Would recommend. Don't know if it would be warm enough in the winter but as I house them inside in the winter this is not an issue.
Review for: Eglu Go Rabbit Hutch with 2m Run Package - Leaf Green
This reviewer has 2-4 pets
Amazing
I have been considering buying this for a few years , wish I had done it sooner , my rabbit loves it he had a wooden hutch before with large run but never went inside the hutch , sits inside his new hutch all the time , and it is so easy to use compared to a wooden hutch
Review for: Eglu Go Rabbit Hutch with 2m Run Package - Leaf Green
This reviewer has 1 Dwarf lop pets
Love it!
Look great in the garden and the rabbit seem very happy!
Review for: Eglu Go Rabbit Hutch with 2m Run Package - Leaf Green
This reviewer has 2-4 pets
Our piggies don't want to come back inside now!
Whilst it took a little while to set up, we were so impressed the quality and look of the Eglu Go Hutch. Our piggies are living their best life and don't want to come back inside! So easy to clean. Alot of people comment on how awesome it looks and the fact that it's not wood which rots or can be eaten by the pets within.
Review for: Eglu Go Rabbit Hutch with 2m Run Package - Leaf Green
This reviewer has 2-4 Guinea Pigs pets
Great for our tortoise
Really good quality! We bought this as needed a fox-resistant run for our tortoise. It's great as can be moved around, giving him the opportunity to eat dandelions from all corners of our lawn. He can easily access the hutch and doesn't need a ramp.
Putting the run together was a bit of a challenge...we had to watch the video online as some of the picture instructions were unclear.
Review for: Eglu Go Rabbit Hutch with 2m Run Package - Leaf Green
This reviewer has 1 Tortoise pets
One happy bunny
It took a bit of time putting it together , but our rabbit seems very happy even if it’s raining as she stays under the cover or chooses to go back inside . I’m sure she is happier
Review for: Eglu Go Rabbit Hutch with 2m Run Package - Leaf Green
This reviewer has 1 Lion head rabbit pets