We are happy to accept payment using the following methods:
- Credit and Debit Cards Visa, MasterCard.
- Bank Transfer
Payment by cash is possible with click and collect orders. Receipt of your credit card details and debit of payments does not constitute our acceptance of your order.
Acceptance of your order occurs when we despatch your order. You are responsible for ensuring the email address and other contact details you provide to us are correct. We will not be responsible if you do not receive the Despatch email or other confirmation from us where the details you have supplied are incorrect or in the event of communication system failures outside our control.
The Omlet online store uses the very latest encryption technology (SSL) to ensure that your transactions with us are private and protected as they travel across the internet. When you proceed to make your purchase, your browser makes a connection to the secure section of our website. Your browser will show a padlock in the bottom right corner to indicate that it has made a secure connection and depending on your browser a window may pop-up to notify you that you are entering this safe area.
Once you have confirmed your order, payment will only be taken from your bank account once your purchased items are ready to be despatched except if you pay by Paypal which will take the payment immediately. This applies for pre-ordered purchases too. You will receive a despatch confirmation email when the items are with the courier. Upon receiving your order we carry out a standard pre-authorisation check on your payment method (card) to ensure there are sufficient funds to fulfil the transaction. To protect cardholders, your bank may request that you are screened using 3D Secure and by an independent fraud prevention service. If your payment fails we will send you an automatic email with a link for you to make payment. We may also contact you by phone to take payment or for additional security purposes. If we don’t receive payment within 7 days of the order then we reserve the right to cancel the order.
Please note that we cannot guarantee the security of data which you send us by email. Accordingly please do not send us payment information using email. Please see our Terms and Conditions for full details.