Customer Reviews
Here you can find a selection of the amazing feedback our customers have left for us. If you’d like to review one of our products, you’ll find a 'Write Review' button on all of our product pages.

Nightmare to put together!
If you're considering buying this, go in with your eyes open - it's a massive job to put together.
You absolutely need two people; some steps are made impossible to do alone. There are literally hundreds of pieces and 120 pages of incredibly detailed instructions. When we first laid everything out, I honestly felt like crying.
It took us over 8 hours across three weekend days, and it arrives in about 16 huge boxes. Now that it’s built, I think it’s great, but if we’d known how stressful and time-consuming the assembly would be, we definitely wouldn’t have bought it.
Omlet really needs to make this easier for future buyers; so many parts could have come pre-connected. Customers shouldn't be treated as free manual labor.
That said, now that it’s up, I’m sure the new chickens (who had to be postponed because of the build!) will absolutely love it, we'll have this for the next 20 years I'm sure. We’re calling it The Chicken Palace! 🐣
Review for: Eglu Pro with 4m Run Package and Wheels
This reviewer has 4-6 Chicken pets

Disappointed
I bought my walk in run last November costing just under £1400 with accessories to keep my hens safe from a badger and to follow rules on the threat of Avian Flu. My hens are safe from the badger but not wild birds, who can get in with ease through the larger upper mesh. As the run is 6m x 3m it is going to be some effort to use mesh to keep the birds out. Something I hadnt anticipated when buying it. Omlet have been helpful in informing me that Avian Flu is not a problem at present and that I could have read the Q&A's which told me wild birds could access the run. Thats number 12 on the list. The last advice I got was to put chilli flakes in the hen food as hens don't notice the taste but wildbirds do. Oh dear.
Review for: Outdoor Pet Run - 4 x 5
This reviewer has 4-6 pets

Colourful
Much better than wood chip for my gerbils however very expensive imo for the amount you need. Just purchased the biggest bag . The cute takes 3/4 -1 of the small bag. Also better for anyone with allergies than wood based ones
Review for: Carefresh Animal Bedding 10L - Confetti
This reviewer has 2-4 Gerbils pets

They work.
They work as they should for the high price they charge for them.
Review for: Eglu Go & Go Up Security Brackets

Great idea, but my chickens didn't really like the flavour.
Fit well in the holder, look like a great idea, but after a week in the run none of my 6 girls are interested apart from an exploratory peck. They are admittedly quite fussy though! The holder is great and I use that for all sorts - just not these treats.
Review for: Feldy Chicken Pecker Balls for Caddi - Mixed Berries - Pack of 6
This reviewer has 4-6 pets

They do the job
They do the job
Review for: Eglu Run Handles
This reviewer has 6-8 Serama pets

It's good
I bought my fencing back in the spring/summer and have rotated it along with my girls housing.
Along with the rotation I have had to change where I have placed the poles.
This has lead to parts of the fencing becoming baggy, is that because of the poles being moved? who knows. I did buy an extra box of poles for that exact reason but still the baggies.
I do love the fencing and it has been a nice sized area for my little girls to roam around free (although not at the moment)
Review for: Omlet Chicken Fencing Poles - Set of 5
This reviewer has 2-4 Bantams pets

The dog loves it
Seems to be comfy and the dog really enjoys laying on it but there was a stain on the mattress and it doesnt seem to fill the cover provided, lots of loose fabric.
Review for: Memory Foam Bolster Dog Bed - Large - Sage Green
This reviewer has 1 akita pets

Roof gaps are too big- not safe from small predators!!
We’ve just bought the lower height walk in rabbit run. It looks great up, and loads of space for the bunnies.
Only one moan…and it’s a big one. Why oh why is the roof wire larger spaced than the 4 sides??? It is not safe from predators as we recently experienced In a previous run where a pole cat (similar to a ferret) got in and killed our bunny.
It was for this reason we wanted to invest in a safer better built option, only to find the roof created the same problem and therefore defeats the object of the purchase.
Yes yes we can by extra wire/covers etc but at a premium making the run even more expensive than it already was.
Why Omlet do you not use the same size gaps for the roof as you do the sides????
Review for: Outdoor Rabbit Run - 3 x 4 x 2
This reviewer has 2-4 Rabbits pets

Outdoor rabbit run review
I’ve had my run several years now and there are good and bad points. Firstly the bad things, the plastic clips are a waste of time, they ping off and snap all the time leaving holes in the pen for rabbits to escape through. They are not weather proof and degrade in about 6 months. I’ve got fed up of replacing them all the time so I now use heavy duty cable ties that work much better. Because its so heavy and only held together by clips it is really difficult to move without breaking it. This means that once the grass has been eaten you can’t move your rabbits on to fresh grass. Additionally, the mesh floor is not really suitable for rabbits as they can’t run easily on it and they don’t lie flat on uneven grass creating a trip hazard. I removed them and use the predator skirting pegged down.
On the good side the modular design is brilliant, being able to expand the run and link up tunnels and hutches makes it fantastic. Also the coated metal really is weather proof and is still in great condition after being outside permanently for 3 years. I haven’t found anything comparable on the market. Yes it is expensive but it is vastly superior to the cheap chicken wire and wood rubbish from standard pets at home type places, and we have not had any issues with foxes getting in. They have tried and failed to get inside the run.
I’m about to extend mine and put in a semi-permanent base, but I’ll be using cable ties to put it together!
Review for: Outdoor Rabbit Run - 3 x 4 x 2
This reviewer has 2-4 Mini Rex and Mini Lo pets