Pretty stand, doesn’t connect very well to the cage
Erica,
Bought the stand with the cage but after a couple weeks, the connection between the stand and the cage stopped working as well as it had been. I lifted the cage with the stand and the stand fell off.
Review for:Geo Bird Cage Stand - Full Height
This reviewer has 1 pets
Omlet response:
Hi Erica,
Thank you for your feedback.
This sounds unusual. We would recommend you to check that the screws are all still correctly tightened on the structure. When you move the cage with the stand, it is important to hold both parts or to separate them before being moved, to avoid too much strain. If however, you notice any damage, please don't hesitate to contact us and to send us photos to allow us to investigate further.
Yours,
Omlet Customer Service team
bird bath is not needed
Prue,
birds did not use this at all and it just kept getting dirty with poo and feathers in it so we took it out
Review for:Geo Bird Bath
This reviewer has 2-4 budgies pets
Disastrous.beautiful to look at, feeding and watering horrendous
Susan,
Bought, took hours to put together but lovely. Then came the trying to feed aaand water my lovebirds.access through one of the doors. Cleaning meant having to lift the bottom off , keeping birds in! And within minutes they had learned to pull feeder and water holder out.now back in normal cage this one in she'd.waste of money
Review for:Geo Bird Bath
This reviewer has 2-4 Lovebirds pets
Omlet response:
Hi Susan,
Thank you for your review.
We are very sorry to read that you are feeling disappointed with your Geo bird cage.
Your feedback has been passed to our product design team who will evaluate your review for future improvements.
We would indeed recommend to remove the birds from the cage while cleaning it, to allow you to have an easier access.
Usually, the feeder and the drinker should be securely clipped to the bottom, at the place where the bird gets the nutrients. If however, you feel like you might have received some faulty elements, please don't hesitate to get in touch with us so that we can have a further look at this with you.
Again, we are sorry for the inconvenience and we stay at your disposal for any further information.
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Thank you for your feedback.
This sounds unusual. We would recommend you to check that the screws are all still correctly tightened on the structure. When you move the cage with the stand, it is important to hold both parts or to separate them before being moved, to avoid too much strain. If however, you notice any damage, please don't hesitate to contact us and to send us photos to allow us to investigate further.
Yours,
Omlet Customer Service team
Thank you for your review.
We are very sorry to read that you are feeling disappointed with your Geo bird cage.
Your feedback has been passed to our product design team who will evaluate your review for future improvements.
We would indeed recommend to remove the birds from the cage while cleaning it, to allow you to have an easier access.
Usually, the feeder and the drinker should be securely clipped to the bottom, at the place where the bird gets the nutrients. If however, you feel like you might have received some faulty elements, please don't hesitate to get in touch with us so that we can have a further look at this with you.
Again, we are sorry for the inconvenience and we stay at your disposal for any further information.
Best Regards,
The Omlet Customer Service team