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Verified Reviews for Rabbit hutch accessories
Not ideal for feathered feet bantams
My Eglu cube was not easy to assemble. The clips do not work well in the cold at all and I was missing cable ties and clips from my kit.. It was a long drawn out process and very hard without help.
When finally assembled my Pekin bantams were not impressed as they found the plastic far too slippery. They struggled to get up and down the ladder as it is very steep and slippery so took to flying - I have now had to install a long wooden ramp and they are much happier. They are also used to roosting at night so hated the main bit and slipped on the plastic. I now have straw and have installed a roosting perch. So whilst it is easy to clean I have not got away from the nooks and crannies to avoid red mites which was my aim.
On the plus side it is very easy to move around the garden and the plastic is easy to clean.
Please consider longer more gently sloping ramps with a non slip surface and some kind of roosting perch.
Review for: Eglu Cube Chicken Coop with Wheels - Green
This reviewer has 2-4 Pekin pets
Omlet response:
Hi Sarah,
Thank you for this honest feedback. It is crucial for us and all the points that you outlined will be evaluated and taken in account for future improvements.
We were in contact with you via email, I hope that we were able to find a satisfactory solution for you. Don't hesitate to reach us again for any request or information.
Yours,
Omlet Customer Service team
Poor design
It's a nightmare to construct (the fence portion) & use, the outside enclosure takes away the convenience of everything designed into the plastic portion.
Trying to get food in and out and keep it clean underneath is difficult.
Review for: Eglu Cube Chicken Coop with Run (2m) and Wheels - Green
This reviewer has 2-4 pets
Omlet response:
Hi Jim,
Thank you for your review.
We are sorry to read that you found this product difficult to assemble. We would recommend to watch our assembly videos as a complement to our instruction manuals. You can find them at the bottom of the website page, under the "Assembly Videos and Manuals" section.
Feel free to contact us with more details on what you find inconvenient. Your feedback is very important to us and our Product Design Team is always open to improvements.
If you find the access to the run a bit challenging for you, we do offer extra doors available to purchase on the website, that you can fit on any side of the run. You can find this product here.
I hope that this will help and we stay at your disposal for any further information.
Yours,
Clemence
Omlet Customer Service Team
Instructions
The written instructions were not clear at all. Too many if you bought product A go to step B etc. Also, the instruction manuals that came with the various sections were missing pages. They would be blank—going from page 56 to page 60 with just blank pages leaving steps out in between. It took me and my husband nearly 7 hours to put it together. I am sure it is a fine product, but by the time we finished we were too irritated, frustrated, and tired to put the chickens in. That part will have to wait until next week as we took our only day off to put it together.
Review for: Eglu Cube Chicken Coop with Wheels - Green
This reviewer has 4-6 pets
Omlet response:
Hi Elizabeth,
Thank you for your review. We are sorry to read that you experienced these difficulties with the instruction manuals. We would recommend you to watch our instruction videos as well as a complement, they will show you the process step by step. You can find the videos here.
Nevertheless, your feedback has been passed onto our product design team, who will work on improvements on that point.
We stay at your disposal for any further information.
Kind Regards,
Omlet Customer Service Team
I WOULD PAY HALF THE PRICE FOR WHAT I GOT
I hate leaving reviews like this, simply because I just usually swallow it and don't leave one. But I paid $1,300 for a large coop/extended fence + auto door that I simply do not like nor am impressed with it. I thought I would try something new and different & I just should not have. It was SUCH a pain to put together, though the instructions were very clear and well pictured. This is not a one man job & took approximately 5hrs. I thought I would give my chickens a couple weeks before I left an honest review and I don't think they like it either, they never go into the actual coop. Since I bough the extended fence, it takes 2 people to move the "tractor" across our yard, which is fine, I just thought it would have a little more structure for a one man show. The little clips that hold the skirt on are already busting off..so I know this will not last me long term. I will continue to replace them with the ones left over.
I am just going to have to keep it since I paid so much money for it and it was such a pain to put together. If you have a nice little coop and looking for something different, please continue to look. For $1300 you could get SO much better and it would last SO much longer. I invested in this coop because I thought it would be worth the $1300 but after getting it, I would have only paid $500 for what I got.
Sorry for the rant, just please do more research before purchasing.
Review for: Eglu Cube Chicken Coop with Wheels - Green
This reviewer has 8-10 Production Red pets
Omlet response:
Hi Courtney,
I am sorry to read about your feelings in regards to your Omlet products.
As you ordered several options to your coop, including a run, an extension, as well as an automatic door, it is possible that the assembly may take a few hours as you described. It is important to make sure that everything is put together correctly, but once this is done you should be able to enjoy your products in an optimal way.
Chickens are creatures of habit, which is why they might need some time to get used to their new coop. A good idea would be to encourage them ; you could carry the chickens (in pecking order) in the coop, or invite them in with a juicy lettuce leaf, so that they associate the coop with pleasure. Chickens are very smart and they will get used to it. With the automatic door, they will know exactly at what time the door opens, and at what time it closes, and you might even find some of them impatiently waiting for the door to open in the evening.
Even with an extended fence, it should be possible to move the coop for one person. Of course, the longest it is, the more convenient it would be to be two people.
The clips are not supposed to bust off, they should be holding the structure together in a very sturdy way. If you need to double check the assembly for the clips, don't hesitate to have a look at our instructions video as well, available on our website, this would ensure that your clips have been correctly installed. If you are unsure about this, don't hesitate to write us an email or give us a call.
Overall, our coops have been built to last. If you believe that you received a faulty item, or need some assistance to ensure that everything is at the right place, please get in contact with us, so that we can find the right solutions for you.
Kind Regards,
Clemence,
Omlet Customer Service Team
It easy to put together
The Go Up: looking at the video of how it goes together you would think it was easy leash. A woman just glides bits here snd there then Voila! There it is! Not so in real life. The video is too fast and the instructions that come aren’t particularly easy to interpret. I’ve put flat pack things together in the past but this beat me after several hours. I had to pay someone 60.00 to do it!
Review for: Eglu Go UP Chicken Coop with 2m Run Package - Leaf Green
This reviewer has 2-4 Hybrid hens pets
Omlet response:
Hi Jayne,
Thank you for your review. We are sorry to read about the difficulties that you experienced in building your coop.
Your feedback has been passed to our product design team who will study ways to simplify the videos and manuals further.
In the meantime, don't hesitate to pause through the video, if you need some extra time, or to change the speed thanks to the YouTube settings.
We also stay at your disposal by phone or by email if you need any further assistance.
Yours,
The Omlet Customer Service Team
Steps to small and steep
unfortunately my two Bantam hens have not wanted to stay in their new home as they find the steps difficult to go up and down, After four weeks of encouragement they still are not able to get in without my help, so if i am not home they are stuck outside. After great expense i feel very dissatisfied.
Review for: Eglu Go UP Chicken Coop with Accessories - Leaf Green
This reviewer has 2-4 Bantams pets
Omlet response:
Hi Vanessa,
Thank you for your review. We are sorry to read that your hens are still having some difficulties using their ladder. Usually, they get used to it after some time. We would recommend you to try to first carry the chickens inside, in pecking order. If they still struggle, it could be helpful to add a little ramp over the ladder.
Unfortunately, we don't offer any alternatives at the moment, other than adding some grips available on our website, however your feedback has been passed to our product design team who will have a look at possible improvements and alternatives.
We stay at your disposal for any further information.
Yours,
The Omlet Customer Service Team
Rats get through it
Sadly everything else works good but the most essential feature - blocking the outsiders is a miss.
Review for: Eglu Cube Chicken Coop with Run (2m) and Wheels - Green
This reviewer has 2-4 Chicks pets
Omlet response:
Hi Sherry, thank you very much for taking the time to leave us a review, it is very important for us to improve our services and our products. We are sorry to read about that misadventure.
The runs are made of heavy duty steel weld mesh and the anti-tunnel skirt are bringing extra protection against predators. Unfortunately, nature is unpredictable, meaning that there is no 100% guarantee that no predator can never break in the run.
The coop itself is the safest so we would recommend to leave your chickens in the locked coop at night, and to remove the food as well at that time.
However, I will bring your review to the attention of our product design team so that they can study if further improvements could be made.
We stay at your disposal if you need any further information.
Best Regards,
Clemence,
Omlet Customer Service Team
Way too small!!!
We purchased an Eglu Go about a year ago to replace our old wooden coop and we then replaced the Eglu with a new wooden coop only a month or so after buying it.
The Eglu design is great, it looks good and it is easy to clean but it’s just way way too small. Omlet say you can comfortably fit 4 hens in it; absolute nonsense. Your hens will be comfortable only in the same sense that you can comfortably fit half a dozen people in a wardrobe. It’s barely big enough for 2 hens let alone 3 or 4. I’m sure for the less caring chicken keepers who just want chickens for their eggs rather than their welfare it’s perfect but ask your hens if they’d rather have this Eglu or a more traditional and larger coop and I know which one they’d pick. We actually tried this experiment and gave them the Eglu to choose from, the old wooden coop or the new wooden coop; every night without hesitation they all went for the new coop.
That said, it’s really great that Eglu have hit on a more modern and clean coop design which makes keeping chickens more appealing to people. If that means people are taking in rescue hens from their terrible lives on battery farms and giving them a better life then I’m all for it. I’m sure given the choice of a battery cage or an Eglu every chicken on Earth would pick an Eglu. But, given the choice between an Eglu and a larger coop I think they’d move in a heartbeat. If only Eglu would make the same style coop but scale it up to a decent size.
Review for: Eglu Go Chicken Coop with 2m Run Package - Leaf Green
Not as good as the reviews make out!
I already have the Eglu Cube and I have been really pleased with how easy it is to clean and maintain. I had a couple of hens that needed a home so bought the Eglu Go. I am so disappointed at how many eggs get broken due to there being no real space/depth to the laying nest area. I have had the Go for about a year now. I have tried everything from filling the whole floor with straw to keep the eggs safe but all the straw gets really messy, no matter how often its changed and still the eggs get broken. The depth of the nest area needs to be deeper so it can be filled properly. A softer landing for the Hen to lay - they stand to deliver! Hence lots of broken eggs. The mud also gets straight into the hen house and laying area, especially with such damp weather we have. No amount of cover keeps the area dry. I have opted to put the hens on rubber chippings and they are now successfully mud free! Just the problem of the broken eggs. So I now take both the trays out and let the hens lay on the soft weed suppressant membrane. Luckily they haven't started to eat the eggs deliberately. Cleaning is a real fiddle as there are too many places for dirt to collect as its hollow construction is made from 2 sides screwed together allowing lots of areas for insects and slugs underneath to hide! So if your thinking of making a purchase and you really want hens then think about the cube- off the ground, less mud in the hen house, great laying area separate from the roosting area, easy to clean - absolutely perfect! The Go will be made redundant.
Review for: Eglu Go Chicken Coop with 2m Run Package - Leaf Green
Cube
I bought a cube with extension, my 3 chickens enjoy it and it is easy to clean... but it is certainly not easy to move (possibly due to the 1m extension). The nesting box also gets wet when it rains, so not great for the amount of money it costs. The rain covers are a bit pathetic too. However, it looks cool in my garden!
Review for: Eglu Cube Chicken Coop with Run (2m) and Wheels - Purple
Omlet response:
Thanks for your review, we have now launched an updated version of the Eglu Cube which has solved all these issues.