Browse our manuals and how-to videos to follow Omlet's expert advice at your pace. Need parts? Check our spares section. FAQs cover common questions, and our Customer Experience Team is always here to help.
Spares & accessories
Find spare parts for your Eglu Go chicken coop. Choose a view below to locate and purchase the parts you need.
While the strong materials and thought out design makes it extremely hard for predators to get to your pets, no coop is 100% predator proof. Check the coop and run regularly to make sure all features are working as intended, including latches, doors and run clips.
If you live in an area with lots of predators, including small ones like martens and weasels you might want to consider adding extra protection to your run.
Is the Eglu Go suitable for chicks?
The Eglu Go house is suitable for chicks over the age of 12 weeks. We recommend you remove the roosting bars from inside the coop until the chicks are big enough to perch and walk across the bars safely. The Eglu run is not suitable for chicks under the age of 12 weeks without supervision due to risk of escape and predators. You should use plenty of bedding in the coop to keep the chicks warm, and change the bedding every few days.
What size run should I get?
The size of run you need depends on how many chickens you have, what chickens you have (breed/size/personality), and how much they are allowed to roam free outside the run. Always aim to give your chickens as much space as you can, either by letting them free range in the garden or backyard or by getting a bigger Walk in run attached to the run of your coop. If you're not able to extend further, try moving the coop and run as often as possible or changing the soil or wood chips regularly. If you're having difficulty deciding what run size to get, feel free to contact our customer service team who will be happy to help!
Can I keep my run outside all year round?
The metal chicken runs are designed to be used outdoors for years to come. However, we recommend that you check the run regularly for signs of corrosion, especially if you live somewhere with extreme weather conditions or close to the sea. Corrosion will occur if the coating has been scratched or scraped for example. If you do see some, remove any loose rust and touch up with a weather resistant paint. If you have covers on your run and experience heavy snowfall it's advised you clear the snow off the roof to avoid the panels being damaged from the weight.
What is the return policy and warranty for the Eglu Chicken Coops?
If for any reason you're not happy with your purchase you can return it to us for a full refund within 180 days. You will need to dismantle and pack up the coop, so it's a good idea to keep the original boxes. For your peace of mind Omlet also gives you a 2 year warranty, so please contact us if anything goes wrong and we'll do our best to fix it straight away. Please note the warranty does not cover natural weather, animal and pest damage.
What are the packaging dimensions?
House: 74cm x 41cm x 81cm (20kg)
Run: 70cm x 24cm x 96cm (15kg)
What are the materials?
House: 100% Recyclable UV Stabilised Polyethylene
Run: Double layer fully coated steel weld mesh
Bolts, Screws and Molded Inserts: Stainless Steel
How much space does my Eglu Go need?
When setting up your Eglu, you should allow 60cm of space at the back of the house to allow the droppings tray to slide out easily and 60cm at the front to allow you to open the run door.
What is the difference between the Eglu Go and the Eglu Go UP?
The Eglu Go and Eglu Go UP houses are exactly the same. The Eglu Go UP is just lifted off the ground on a frame.
These are moulding marks that appear on all Go panels.
Can I convert my Eglu Go chicken coop into an Eglu Go hutch?
Yes you can! To convert your Eglu Go chicken coop, you would simply remove the roosting rack and add the Eglu Hay Rack, 600ml Water Bottle and Rabbit Feed Bowl to create the Eglu Go Hutch instead.
Can I convert my Eglu Go chicken coop to a Eglu Go UP chicken coop?
Yes, you can convert your Eglu Go to a Eglu Go UP by purchasing a frame and ladder, and the optional wheels. If you want a run, you will also need a Go UP run.
Does the Eglu Go have perches?
While the Eglu Go does not have traditional wooden perches, it does have specially designed perches with a structured surface and rounded corners for the chickens to sleep comfortably on at night.
Roosting bars allow the chickens to grip onto something while they sleep, which makes them feel safe and comfortable. Although they don’t look like traditional wooden perches, roosting bars are great for larger breeds who find it tricky to jump up to a raised perch, or recently rescued hens who don’t have the strength to flap, and the shape of the bars makes sure most of the droppings fall straight onto the slide out, easy clean tray underneath.
Is it easy to move the Eglu Go?
The house is lightweight enough that it is easy to move around the garden, especially if you have an extra pair of hands. If you have a run on your Eglu Go, moving it is made much easier with the wheel set and the run handles.
Do I need an extreme temperature blanket?
Thanks to the twin wall insulation system, the Eglu Go will keep your chickens nice and warm in winter without any additional covers. The Extreme Weather Protection does, however, offer extra protection and will keep the coop warmer for longer, so if you live somewhere very cold it’s a great addition to your setup.
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