Verified Reviews for Base with Metal Rail Feet for Omlet Dog Beds - Black - Large - Pack of 2

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Fantastic bed let down by unstable feet

Dan, 2 July 2021

The bed is lovely. The metal feet, however, look stylish and are in keeping with a modern look but they are definitely form over function! The dog bed is unstable when it is on these feet and it tips up when my dog tries to get in the bed. This made the adoption of the new bed that much more difficult since she was scared of it moving! After removing the feet and replacing them with 3d printed ones, the bed is perfect.

Review for: Base with Metal Rail Feet for Omlet Dog Beds - Black - Large - Pack of 2

This reviewer has 1 Dalmatian pets

Omlet response:

Hi Dan, Thank you very much for taking the time to leave us a review. I am sorry to read about that misadventure. Your feedback has been passed on to our product design team, who will be able to study what improvements could be made on this set of feet. We offer a range of different types of feet for our dog beds, to adapt to each type of floor and to our customer's wishes. I sent you an email to offer you a solution, I hope that you received it. We apologise for the inconvenience and we are looking forward to hearing back from you. Best Regards, Clemence Omlet Customer Service

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