Great product but unfortunately our dog doesn't think so!
Wendy,
Renfrewshire,
Bought this a few weeks ago but our dog just hasn't taken to it - he will literally sleep anywhere but in the new bed. We are trying to encourage him to use it - fingers crossed we are successful.
Review for:Topology - Memory Foam Dog Bed - Grey - Large
Omlet response:
Hi Wendy,
Thank you for your comment.
Sometimes, dogs may need an acclimatisation period to get used to their new bed. As many of their habits are based on their sense of smell, they may need some time to recognise and accept their new bed. Here are some tips :
- Get rid of their old bed
- Place some of your clothes or blankets on the new bed. Hopefully this will help your dog to get used to it when recognising familiar smells there.
- If your old bed has a removable cover, you could also temporarily place it on the new mattress, and swap it with the new cover once your dog is starting to use his new bed.
We hope that some of these ideas will help and don't hesitate to contact us by phone or by email if you have any questions.
Yours,
Clemence,
Omlet Customer Services team
Underwhelming
Marieclare,
Dog hasn't touched it unfortunately. I think its because I did not buy the bolstersides and just the sheepskin topper, so he'd rather sleep on the floor than get up on the bed..... Have tried encouraging him, but do just not interested. I fear I wasted money, but its not the fault of the product, just my dog!
Review for:Topology - Memory Foam Dog Bed - Grey - Large
Omlet response:
Hi Marieclare,
Thank you for your review.
We are sorry to read about the lack of interest of your dog towards his Topology bed.
Don't hesitate to contact us if you wish to take advantage of your 30 day guarantee and return the product for a refund. We understand that every dog is different and may have different preferences. Our bolster beds might be a great alternative for him, if you are interested in an exchange.
We stay at your disposal for any further information.
Best Regards,
Clemence
Omlet Customer Service team
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Thank you for your comment.
Sometimes, dogs may need an acclimatisation period to get used to their new bed. As many of their habits are based on their sense of smell, they may need some time to recognise and accept their new bed. Here are some tips :
- Get rid of their old bed
- Place some of your clothes or blankets on the new bed. Hopefully this will help your dog to get used to it when recognising familiar smells there.
- If your old bed has a removable cover, you could also temporarily place it on the new mattress, and swap it with the new cover once your dog is starting to use his new bed.
We hope that some of these ideas will help and don't hesitate to contact us by phone or by email if you have any questions.
Yours,
Clemence,
Omlet Customer Services team
Thank you for your review.
We are sorry to read about the lack of interest of your dog towards his Topology bed.
Don't hesitate to contact us if you wish to take advantage of your 30 day guarantee and return the product for a refund. We understand that every dog is different and may have different preferences. Our bolster beds might be a great alternative for him, if you are interested in an exchange.
We stay at your disposal for any further information.
Best Regards,
Clemence
Omlet Customer Service team