Browse our manuals and how-to videos to follow Omlet's expert advice at your pace. Need parts? Check our spares section. FAQs cover common questions, and our Customer Experience Team is always here to help.
Spares & accessories
Find spare parts for your Eglu Go guinea pig hutch. Choose a view below to locate and purchase the parts you need.
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Eglu Go Hutch user manual
Eglu Go 2m run user manual
Eglu Go run extension user manual
Eglu Go wheels user manual
Eglu Go run handles user manual
Eglu Go security brackets user manual
How to install the run door self kit
Assembly videos
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Eglu Go Hutch - How to assemble your Eglu Go hutch
Product FAQs
How many guinea pigs can I keep in the Eglu Go?
The Eglu Go Hutch is suitable for two to three guinea pigs.
Why doesn't the Eglu Go Guinea Pig Hutch have underfloor mesh?
Guinea pigs don't burrow like rabbits do, and their small feet need direct contact with the ground to avoid injuries and foot infections. Instead of underfloor mesh panels, our guinea pig runs come with anti-tunnel skirting around the outside of the run to prevent predators from digging in.
Is the Eglu predator proof?
While the strong materials and thought out design makes it extremely hard for predators to get to your pets, no hutch is 100% predator proof. Check the hutch and run regularly to make sure all features are working as intended, including latches, doors and run clips.
If you live in an area with lots of predators, including small ones like martens and weasels you might want to consider adding extra protection to your run.
Is the hutch chew-proof?
While the Eglu Go is made from strong materials that will withstand sharp guinea pig teeth, no hutch is completely chew-proof. Provide your guinea pigs with plenty of hay and chew toys to keep their growing teeth in shape, and make sure they get plenty of exercise and stimulation to minimise the risk of boredom.
Can I buy the hutch without a run?
Yes, you can buy just the hutch/hide by itself if you already have a run. Do however note that the hutch itself is too small to be the only living space for guinea pigs, and they should never be kept in with the door closed for longer periods of time
What is the return policy and warranty for the Eglu Go?
If for any reason you're not happy with your purchase you can return it to us for a full refund within 180 days. You will need to dismantle and pack up the hutch, so it's a good idea to keep the original boxes. For your peace of mind Omlet also gives you a 2 year warranty, so please contact us if anything goes wrong and we'll do our best to fix it straight away. Please note the warranty does not cover natural weather, animal and pest damage.
Can you have wheels without a run?
The optional wheels can be used with or without a run, as they are fastened with brackets under the hutch. However, they are most effective when you have a run, as the hutch can then be moved by lifting the run.
Can my guinea pigs stay in the hutch in winter?
Depending slightly on where you live and how cold it gets, the hutch is designed as an all year home, and the insulation will keep your guinea pigs cosy in winter. In fact, most guinea pigs are very good at handling colder temperatures and will gradually grow a thicker coat in winter, and moving them in and out is likely to be more harmful. You can help them by adding more hay and straw to the hutch, provide shelter with covers and hides on the run, or add a Extreme Temperature Jacketto the Eglu Go.
When can baby guinea pigs go in the Eglu?
Baby guinea pigs should be kept indoors until they are approximately 6-8 weeks old. Slowly introduce them to the outdoor world during a week or two, starting with 15 minutes and then gradually extending the time every day. This is to make sure their bodies get used to the outdoor temperature, as well as letting their tummies adapt to eating grass.
Free returns
10% off your first order
180-day guarantee
