Eglu Cube Chicken Coop support centre

Depending on what you have ordered and where you live, your Eglu Cube is normally with you within 3-4 working days of your estimated dispatch date. You will receive an email with tracking links once the order has been dispatched from our warehouse, and you can always track the order using the link in the confirmation email.

Once the coop has arrived, the house will take a couple of hours to assemble, and the run an additional hour or so, depending on which size run you have chosen. Your Eglu Cube comes with a comprehensive instruction manual that takes you through the assembly process, and you can also watch this step-by-step How to build video.

If for any reason you’re unhappy with your Eglu Cube, you can return it to us for a full refund within 180 days if it’s dismantled and packed up in boxes for a courier to collect.

Our worry-free warranty covers free repairs and replacement parts for up to 10 years of your Eglu’s long life, should you experience any defects in the materials or workmanship.

Freezing on the inside wall of the Cube is quite natural, especially if it's cold outside or your chickens go into the Cube wet or damp. It's the same as what you experience in your car on a cold morning and is nothing to worry about.

There are ways that you can help with this, such as:

1) Adding straw inside the cube to help absorb moisture and keep your chickens a little warmer.

2) Our extreme temperature blankets will keep the inside of the coop nice and warm at night, especially during those colder months. It will help to maintain a constant temperature rather than a major fluctuation. The Eglu itself won't generate heat, but what it does do is provide a space that minimises the work that your hens have to do to keep their body temperature constant.

3) Check that the door is fully closed when putting your chickens to bed, this will reduce draughts, wind and rain coming in.

Box A House 1of2: 90cm x 33cm x 64cm (18.7kg)

Box B House 2of2: 100cm x 32cm x 65cm (24.2kg)

Box C Frame and Ladder: 98cm x 58cm x 11cm (12.9kg)

Box D Run: 99cm x 58cm x 9.4cm (17.7kg)

Box E Wheels: 95cm x 27cm x 12cm (5kg)

Box F Run Extension: 100cm x 55cm x 7.9cm (10.3kg)

House: 100% Recyclable UV Stabilized Polyethylene, Powder-Coated Steel

Run: Double layer fully coated steel weld mesh

Bolts, Screws and Molded Inserts: Stainless Steel

When setting up your Eglu, you should allow 90cm of space at the back of the house to allow the droppings tray to slide out easily and 60cm at the front to allow you to open the run door.

Note: 1 metre of the run sits below the Eglu Cube house.